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We won't publish comments that are abusive, threatening or contain unsuitable words, but other than this we really will publish real comments, complaints and praise from anyone..... and we will ensure that your comments are shared with the relevant department. Any reply from West Midlands Police will be posted so that everyone can see it.

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Terms and Conditions

Comments that are threatening, racist, sexist, homophobic or otherwise likely to cause offence will not be published to this website.

The names of staff or officers who receive negative criticism will be blanked out before the comments are published, because they are not able to defend themselves on this website.  

Vexatious or deliberately misrepresentative correspondence will not be published to the website.

There may be legal reasons why comments that relate to a live investigation may not be published.  This will be made clear to the correspondent if it is the case. 

This website does not handle official complaints.  If you want to make a complaint about a police officer or staff member of West Midlands Police, you must contact West Midlands Police  Professional Standards Department.  Comments relating to ongoing complaints or misconduct matters will not be published.  Complaints about the Chief Constable of West Midlands Police should be made to the Police and Crime Commissioner.

We will not edit comments for meaning or spelling.  Therefore comments that are only in part not suitable for publication will not be published.

We will not publish comments that place West Midlands Police or West Midlands Police and Crime Commissioner in legal jeopardy.

We will not publish comments that are unrelated to policing, community safety or the activity of West Midlands Police.